Privacy Policy

At Just Small IT Hub LLC ("Just Small IT Hub," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Register for Services: Name, business name, email address, phone number, physical address, industry type
• Submit Forms: Contact forms, consultation requests, quote requests
• Make Payments: Billing information, payment method details (processed securely through third-party payment processors)
• Communicate with Us: Email correspondence, chat messages, phone call records
• Join Our Network: Professional credentials, licenses, insurance information, business history

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral sources and exit pages
• Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. These technologies help us:

• Remember your preferences
• Analyze website traffic and usage patterns
• Personalize content and ads
• Improve our services

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: Providing lead generation services, processing payments, delivering leads to your CRM
• Communication: Responding to inquiries, sending service updates, providing customer support
• Marketing: Sending promotional materials, newsletters, and special offers (with your consent)
• Improvement: Analyzing usage patterns to improve our website and services
• Compliance: Meeting legal obligations, preventing fraud, enforcing our terms
• Research: Conducting market research and analytics

3. How We Share Your Information

3.1 Service Providers

We share information with trusted third-party service providers who assist us in:

• Payment processing
• CRM and marketing automation
• Website hosting and maintenance
• Analytics and data analysis
• Customer support services

3.2 Business Transfers

If Just Small IT Hub is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or illegal activity
• Protect the safety of our users

3.4 With Your Consent

We will share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

5.1 Access and Portability

You can request a copy of your personal data we hold.

5.2 Correction

You can request that we correct inaccurate or incomplete information.

5.3 Deletion

You can request deletion of your personal information (subject to legal retention requirements).

5.4 Opt-Out

You can opt-out of marketing communications at any time by:

• Clicking "unsubscribe" in our emails
• Contacting us directly
• Updating your account preferences

5.5 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When data is no longer needed, we securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

10. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Privacy Shield certification (where applicable)
• Adequacy decisions by relevant authorities

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Your continued use of our services after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: prashant@justsmallithub.com
• Address: Just Small IT Hub LLC, Maharashtra, India